Consumer Behavior – When Are We Getting Back to Normal?

Consumer Behavior – When Are We Getting Back to Normal?

As COVID-19 restrictions lessen, we might expect to see people rushing to return to their favorite in-person activities. However, research in consumer behavior shows that this isn’t likely. If you ever took Marketing 101, you’ll have seen the “Five Stages of Consumer Adoption” process that includes Awareness, Interest, Evaluation, Trial, and Adoption. Marketing professionals have long…